Illinois improved access to resources through cloud migration, and the state is not alone. Nationwide, state and local ...

Customer satisfaction and government haven’t always gone hand in hand. Today, however, state and local governments are determined to provide citizens with the same level of service they expect from ...

A new study from PayIt outlines insights from 1800 U.S. and Canadian customers to help government agencies achieve efficiency gains.

With momentum around driving improved constituent experiences (CX), state and local agencies are looking for guidance on ...

We discuss everything from city budget prospects to proposed state amendments with local government expert Chris Hand.

Instead of waiting on Washington, state and local jurisdictions across the country need to take the initiative. Some big changes require the federal government’s heft to pull off; this is not ...

The Enugu State Government has formed a strategic partnership with a Danish company to begin tractor assemblage in the state, ...

The average cost to recover from a ransomware incident for state and local governments more than doubled, soaring to $2.83 million in 2024, up from $1.21 million the previous year. This increase ...

Employer contributions rates for the New York State and Local Retirement System for 2025-26 will increase from 15.2% to 16.5% of payroll for the Employees’ Retirement System and from 31.2% to 33.7% of ...

Check if you have access via personal or institutional login Decentralization reforms in Indonesia have empowered local government with substantial powers. Local politics therefore constitutes a ...

With momentum around driving improved constituent experiences (CX), state and local agencies are looking for guidance on strengthening service delivery for constituents. This eBook aims to guide ...